SAFEGUARDING
We are committed to protecting the safety and wellbeing of all individuals we work with, and expect everyone involved to uphold this responsibility. We take a zero-tolerance approach to abuse, ensuring all concerns are treated seriously and addressed properly.
WHAT IS SAFEGUARDING?
Safeguaring means protecting people’s health, wellbeing, and human rights, and enabling them to live free from harm, abuse, and neglect.
This includes:
- Physical abuse
- Emotional or psychological abuse
- Sexual abuse
- Neglect
- Financial or material abuse
- Exploitation (including online)
IF YOU HAVE A CONCERN
If you are worried about someone’s safety or wellbeing, please report it to your Housing Sustainment Worker as soon as possible.
In an Emergency
If someone is in immediate danger, call 999 straight away.
Local Authority
If you don’t feel police involvement is necessary or you’re hesitant to contact them, you can reach out to social care instead. They look into the situation and offer support to the adult involves.
CHILD SAFEGUARDING
| Local Authority | Contact |
|---|---|
| Newcastle-Under-Lyme |
Tel: 0800 131 3126 8.30am-5pm Monday-Thursday 8.30am-4.30pm Friday 0345 604 2886 (OOH) Staffordshire County Council |
| Staffordshire Moorland |
Tel: 0800 131 3126 8.30am-5pm Monday-Thursday 8.30am-4.30pm Friday 0345 604 2886 (OOH) Staffordshire County Council |
| Stoke-On-Trent |
Tel: 01782 235100 8.30am-5pm Monday-Thursday 8.30am-4.30pm Friday 01782 234234 (OOH) City of Stoke-on-Trent |
| Walsall |
Tel: 0300 555 2866 Walsall Council |
ADULT SAFEGUARDING
| Local Authority | Contact |
|---|---|
| Newcastle-Under-Lyme |
Tel: 0345 604 2719 8.30am-5pm Monday-Thursday 8.30am-4.30pm Friday 0345 604 2886 (OOH) Staffordshire County Council |
| Staffordshire Moorland |
Tel: 0345 604 2719 8.30am-5pm Monday-Thursday 8.30am-4.30pm Friday 0345 604 2886 (OOH) Staffordshire County Council |
| Stoke-On-Trent |
Tel: 0800 561 0015 8.30am-5pm Monday-Thursday 8.30am-4.30pm Friday 01782 234234 (OOH) City of Stoke-on-Trent |
| Walsall |
Tel: 0300 555 2922 Walsall Council |
OUR RESPONSIBILITIES
We are committed to:
- Providing a safe environment for all
- Training staff in safeguarding awareness
- Following safer recruitment practices
- Working with relevant agencies where necessary
- Regularly reviewing and improving our safeguarding procedures
POLICIES AND DOCUMENTS
If Brighter Futures identifies a safeguarding concern, you can view and download our policies below:
- Safeguarding Policy
- Code of Conduct
- Whistleblowing Policy
Last Updated:
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