Brighter Futures
OUR <br> POLICIES

OUR 
 POLICIES

We recognise that life can bring challenges, whether with your home, wellbeing, finances, or relationships. We work with partners to help our customers make healthy life choices. On this page, you’ll find some of our valued partners, so you know where to turn when you need support.

Document Links (PDF)

HOW CAN I HELP SOMEONE SLEEPING ROUGH?..

Our Rough Sleeper Team operate 24 hours a day, 365 days a year. To report someone sleeping rough in Newcastle-under-Lyme or Stoke-on-Trent, please call us for free on the number below. Please provide as much detail as possible including a What3Words locattion.

Our Rough Sleeper team take care of homeless people by providing them with warm drinks and food.